Network Reliability
Solutions Guy recognizes that downtime is not an option for your servers. That's
why our data centers invest heavily in hardware and facilities that ensure that
you are up and running on the web 24 hours a day, seven days a week. Our Network
Operations Center (NOC) features raised flooring. This enables a constant flow of
conditioned air and helps to maintain uniform room temperature at all times. In
addition, raised flooring reduces static and ensures a professional, computer-grade
environment for your servers. Finally, the NOC is located in a secure, monitored,
class A building with a minimum number of approved personnel allowed access to highly
sensitive areas and equipment. A detailed record of employee and visitor entry is
maintained at all times.
Network Redundancy
Solutions Guy webhosting uses intelligent end-user routing software called Border
Gateway Protocol (BGP) between there OC-3's. BGP identifies which path is the most
efficient for each data packet and then routes the packet to its destination on
the fastest path. This increases the speed at which web pages sent from our NOC
arrive at their destination. Studies have shown that the most common reason for
downtime is circuit failure on Tier 1 provider backbones, the major data highways.
To guard against this potential problem, we have two Tier-1 providers. If one experiences
problems, we can route traffic down another one. Furthermore, because we are OnNet
with Level(3) and Qwest, we share their digital distribution architecture, which
includes private peering network connections to major Internet carriers such as
MCI, Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home, IBM Advantis and others.
These private peering arrangements allow Solutions Guy webhosting to quickly and
efficiently exchange packets of data with every major backbone carrier in a one-to-one
environment.
Uninterruptible Power System
To guard against local power failures, Solutions Guy Webhosting has two industrial-grade,
three-phase Liebert UPS systems. These act as back-up batteries, maintaining uninterrupted
power in case of surges or power outages. With these back-up systems in place, we
can keep our network up and running indefinitely without relying on external power.
Industrial-Grade Air Conditioners
Solutions Guy webhosting's NOC has two Liebert 10 ton industrial air conditioners
that condition our computer rooms and operations center. Air temperature is maintained
at an optimal 65 degrees Fahrenheit.
Custom Web Servers
Solutions Guy webhosting's web servers are custom-built industrial machines designed
for a 24/7 web serving environment. All Solutions Guy webhosting servers are equipped
with dual-redundant, 400-watt power supplies, hot swap Seagate Baracuda/Cheetah
drives and force-filtered cooling systems. In addition, our NOC is equipped with
an inventory of identically configured, burned-in standby servers.
Redundant Hot Swap Power Supplies
Each server employs dual-redundant hot swap power supplies. If a power supply were
to fail, the server would continue running with power from the alternate supply.
Meanwhile, alarms would alert a technician, who would quickly restore redundancy.
In the meantime, servers and client sites would experience no downtime.
Standby Servers
We keep spare servers online of all CPU configurations. If a server were to experience
a hardware failure, we would turn a key, grab the handle on the drive, pull it out
and insert it into an identical standby CPU. We would then reboot the second machine,
and the server would be up and running again in a matter of minutes.
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